Sr. Ticketing & Data Marketer
Fenix, Rotterdam | 40 hours per week | Start January 2026, no later than 1 February 2026
Are you an analytical marketeer with a passion for data, audience behaviour, and ticket sales? Do you enjoy uncovering the why behind purchases and turning insights into smart strategies for reach, engagement, and conversion? Then Fenix may be your next stop.
About Fenix
Fenix is Rotterdam’s new museum about migration. Artists, photographers, chefs and other creative makers share stories here that cross borders – about love and farewell, coming home and feeling at home, identity and the search for happiness. In this historic place of departure and arrival we show that migration is timeless and deeply personal.
About the Marketing & Communications team
Our team amplifies Fenix’s story. We develop content, campaigns, and formats to inspire, inform, and connect our audiences. We make sure the Fenix tone of voice is consistent across social channels, the website, newsletters, and campaigns.
Within this team, you play a central role at the intersection of ticketing strategy, data analysis, and audience insight. You help us truly get to know our visitors and use data to make smart choices for reach and conversion.
What you’ll do
- Manage and optimise our ticketing systems and sales processes;
- Analyse audience data and translate insights into concrete actions that drive conversion and repeat visits;
- Develop dashboards and KPIs to steer towards audience and revenue goals;
- Advise on customer journeys, segmentation, and targeted marketing campaigns;
- Safeguard data quality and help build a data-driven culture within Fenix;
- Work closely with Programming and Hospitality to make the most of audience insights.
Who you are
- At least 5 years of experience in ticketing strategy and marketing data (cultural or commercial context);
- Knowledge of tools such as CM.com, Google Analytics, and Power BI;
- Strong analytical mindset; curious about audience behaviour; optimisation-oriented;
- A natural bridge-builder between data and creativity, numbers and stories;
- Affinity with art, culture, and Fenix’s mission;
- Strong communication skills in Dutch and English, other languages are a plus;
- Affinity with the themes of migration, art, and culture.
Competencies
- Data-driven and analytically sharp;
- Strategic and advisory, with a feel for marketing impact;
- Accurate, results-oriented, and collaborative;
- Curious about technology, innovation, and audience experience;
- Able to bring numbers to life for colleagues.
What Fenix offers
- The chance to help build a new cultural icon in Rotterdam;
- A varied role in a young, committed, and growing organisation;
- A one-year contract with the intention to extend;
- Salary: €4,700 – €5,500 gross per month (excl. 8% holiday allowance), depending on experience and expertise;
- Good secondary benefits, including pension, travel and expense allowances;
- Opportunities for training and development;
- A healthy vegetarian lunch at the office;
- An extra day off for a personal or cultural celebration;
- Unlimited access to professional mental-wellbeing support via OpenUp.
Fenix is building a team that reflects Rotterdam’s cultural diversity. Our vacancies are open to everyone, including candidates with less experience in the cultural sector.
How to apply
Submit your CV and motivation letter via the application form by 7 December.
Selection process
You’ll receive a confirmation within two working days. We wait until the deadline so everyone has an equal chance.
- First interview: 8 December 2025 with Brenda (Manager Talent & Organisation) and Mick (Interim Head of Marketing & Communications).
- Second interview: 11 December 2025 with Jelmar (Managing Director) and Mick.
A business case or assessment may be part of the process.
Questions?
Contact Luca Nikkel at 06-20721173.